Best Medical Manpower Consultancy
Medical Manpower consultancy manages and monitors all employee-related
tasks in organizations. In particular, the role of HRP in healthcare
organizations has gradually assumed a crucial status and recognition as it has
to simultaneously combat several challenging propositions. This includes rising
costs, economic instabilities, shortage of staff, evolving healthcare policies
and government regulations.
Today, hospitals
are under constant pressure for demonstrating productivity and innovation along
with delivery of high-quality care services. This is extremely difficult
because, unlike other public service organizations, healthcare outcomes are
difficult to assess and quantify in terms of profitability. Here, patient
satisfaction achieved through value-based services and meaningful patient
engagements become the parameters for assessment. That is largely dependent on
the skills of its Human Resources (HR).Therefore Medical Manpower
Consultancy is an important component of hospital management that faces the
challenge of balancing dual lines of accountability of both professionals and
administrators.
For successfully running a hospital and sustaining its business, it is
important to recruit, train and retain a well-qualified, experienced and
committed medical workforce. This task is handled by the Hospital Manpower
Management which is responsible for employing the right clinical and
non-clinical staff capable of working towards the achievement of the hospital’s
long-term vision and goals.
Some common HR
issues limiting Best MedicalManpower Consultancy
Lack of a holistic
approach in assessing the required competency and soft skills of the candidates
at the time of recruitment.
·
Inadequate planning and budget allocation for training needs.
·
Biased reward systems which are not linked to the performance of
hospital’s employees.
·
Performance appraisals based merely on target achievement without
considering the ‘human’ angle which plays a critical role in the patient’s
treatment and healing process.
These issues cannot be overlooked in managing the hospital HR and
administration as the healthcare services directly impact public health.
Healthcare Consulting Firms (HCF) with their expertise and experience can
assist hospitals in addressing these problems by identifying the required
manpower endowed with a commitment to quality and competence.
Role of HCF Consultants in Analyzing Hospital Manpower
·
Providing assistance in selecting, hiring, training, retaining and
promoting the right clinical and support staff who remain loyal to the hospital
since healthcare ethics substantially influences patient outcomes.
·
Guiding the hospital staff on the prudent use of hospital infrastructure
and financial resources to meet its social commitments and obligations to the
patients and the society at large. This must be scrupulously done without
compromising on the hospital margins and retaining the profits of stockholders
and owners. Decisions on the utilization of hospital reserves for maintaining
the manpower is done considering the parameters and framework of the defined
hospital budget.
·
Maintaining adequate staff levels in the hospital based on patient needs
and seasonal changes. Consultants also aid in making contingency plans to
handle staff absenteeism and attrition by collaborating with medical staffing
agencies to find immediate replacements so that patient care is not adversely
affected.
·
Helping in determining and assessing the training and credentials needs
of the staff. This is essential as many of the clinical staff including nurses,
physicians, radiologists, technicians and mental health counsellors must
fulfill continuing education requirements to renew their licenses periodically.
Consultants also coordinate with professionals to arrange in-house medical,
service and behavioural training sessions and workshops for the hospital staff
to keep them abreast of the latest medical advancements and attain higher
service-levels.
·
Fixing the remuneration, incentives, benefits and developing suitable
performance evaluation methods for the hospital staff in line with the current
industry standards and competitor rates for retaining them.
Thus Consultants help in managing hospital manpower requirements to
build patient-centric services and relationships. This, in turn, boosts the
hospital’s public image increasing its revenues for making the healthcare
practice successful.
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